It happened during our pre-construction meeting which occurred on 2/28/2011. During the sales process we were told that during the pre-drywall stage we’d do a walk through with an electrician and select locations of outlets, and discuss certain things like under cabinet lighting. Well, not true, says our PM. In fact, he asked the questions that then puts all liability back on the buyers “who said that, and when.” Well it was our sales rep, and it was during the sales process. Turns out it doesn’t matter, because our PM says there will be no walk through with an electrician.
What’s the lesson here? Discuss then document, discuss then document.
After each discussion, I now take detailed notes and send an email to myself, wife, and agent. This serves as a time-stamped log of my notes, and keeps my agent in the loop.